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Please first view the online help and see if you can find the answer to your question. You can search for words that describe you problem or browse the contents.
You can also download the Adobe Acrobat version to view offline or print and browse at your leisure.
For more general advice on use of Fairsail view the Tips for Success.
If none of that helps please email support@fairsail.com or contact your Fairsail customer success manager. Please do not contact Salesforce directly as they cannot help with Fairsail.