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Tips: Talent Management

A Talent Strategy should address key leverage points in order to increase the quality and consistency of the talent base, for example:

Performance and Potential

Talent is usually assessed using two dimensions:

Performance

Assessment of performance rating is usually taken from the most current performance review.  Performance rating usually reflects the performance against objectives and skills required for a team member’s role and overall contribution

 Potential

Potential is more subjective and based on qualitative assessment.  It is about looking forward and predicating what a team member could be capable of in the future.  Whether a team member is ready to move up within the organisation or stay where they are.

Do not typecast people into a category as their performance and potential changes, and can be developed.

Potential and performance shift over time – e.g. a promotion or change in job can result in performance levels dropping for a short term whilst the person adjusts to the challenges of the new job.

If you discuss the talent plan with your team member take care to position your feedback carefully.  Discuss what you see as the team member’s key strengths and talents and where you see opportunity for them to develop.

 

Performance vs. Potential Grid

When discussing Talent in your organisation looking at both Potential vs. Performance is useful to see critical resources and evaluating your organisations talent pool. This is often plotted in a 3x3 grid – sometimes called the “Talent Management Nine-Box Grid” (similar grids can be constructed with different scales).  Each box has appropriate strategies and actions for managing people with that mix of potential and performance.

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P
o
t
e
n
t
i
a
l

H
i
g
h

High potential and
low performance:
ENIGMA

High potential to advance further although underperforming

Maybe in wrong job/wrong manager; needs intervention

High potential and
medium performance:
GROWTH EMPLOYEE

Demonstrates high potential to advance further

Valued talent, challenge, reward, recognise and develop

High potential and
high performance:
FUTURE LEADER

Highest potential – best for senior succession

Top talent, reward, recognise, promote, develop

M
e
d
i
u
m

Medium potential and
low performance:
DILEMMA

Likely to have scope to move one level/ challenge is necessary as under-performing. May have lost pace with the changes in organisation

Provide coaching

Medium potential and
medium performance:
CORE EMPLOYEE

Likely to have scope to move one level/ challenge is necessary as under-performing.  May have lost pace with the changes in organisation

Motivate, engage and reward

Medium potential and
high performance:
HIGH IMPACT PERFORMER

Likely to have scope to move one level/ challenge is necessary as under-performing. May have lost pace with the changes in organisation

Strong contributor, challenge, reward, grow and motivate

L
o
w

Low potential and
low performance:
UNDER PERFORMER

Has reached job potential and is underperforming

Performance manage or exit

Low potential and
medium performance:
EFFECTIVE

Specialised or expert talent – reached career potential

Engage, focus, motivate

Low potential and
high performance:
TRUSTED PROFESSIONAL

Specialised or expert talent – reached career potential

Retain, reward, help with developing others

 

 

Low

Medium

High

 

 

Performance >>